Privacy Policy
Last Updated: 30 June 2026
At Workshop Agency ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, engage our services, or communicate with us.
By using our website or engaging with Workshop Agency, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal information including:
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Your name
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Email address
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Phone number
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Business name
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Website URL
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Information submitted through contact forms
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Project details and enquiries
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Billing and payment information
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Communication records
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Website analytics and usage data
We may also collect technical information such as:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on our website
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Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
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Respond to enquiries
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Provide marketing, branding, website, SEO and design services
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Prepare proposals and quotations
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Manage projects
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Process invoices and payments
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Improve our website and services
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Send relevant updates or marketing communications (only where appropriate or with your consent)
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Meet our legal obligations
3. Marketing Communications
From time to time we may send marketing emails, newsletters or business updates.
You can unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.
4. Cookies & Analytics
Our website may use cookies to improve user experience and collect anonymous website usage information.
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We may use tools including:
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Google Analytics
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Google Tag Manager
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Meta Pixel
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Other website analytics and advertising platforms
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These tools help us understand how visitors use our website and improve our marketing performance.
You can disable cookies through your browser settings if you prefer.
5. Sharing Information
We do not sell your personal information.
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We may share information with trusted third-party providers where necessary to deliver our services, including:
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Website hosting providers
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Email marketing platforms
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CRM software
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Payment processors
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Google
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Meta
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Cloud storage providers
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Professional advisers where required
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These providers are only given access to information necessary to perform their services.
6. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration or disclosure.
While we implement appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
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Provide our services
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Meet legal obligations
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Resolve disputes
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Maintain business records
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When information is no longer required, it will be securely deleted or anonymised.
8. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.
9. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
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Request access to your personal information
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Request correction of your personal information
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Withdraw consent where applicable
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Ask questions about how your information is handled
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To make a request, please contact us using the details below.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
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Workshop Agency
Email: contact@workshopagency.co.nz
Website: www.workshopagency.co.nz
We will respond to privacy enquiries as soon as reasonably practicable.